Returns & Exchanges

At CustomerFriendlyShop, we want you to love every purchase. If you are not completely satisfied, you can return or exchange any item within 30 days of delivery for a full refund or store credit.

1

Initiate Your Return

Log into your account portal or enter your order number on our returns page to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided by our system and securely attach it to your original packaging.

3

Ship the Package

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our processing center.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing